Physical Products (Hardware)
Our refund policy on all physical products are listed below.Within 14 days If for any reason you are not satisfied with the product you may return the product (at customers expense) back to us for a full refund unless the product has been used, received by us damaged,missing any items or has any software/firmware changes to it since leaving our premises. A charge of €15 will be subtracted from the refund value should the packaging be damaged or incomplete in anyway. Upon receipt of the product back to us, your refund will be processed within 14 days.
Digital products (software/URL streaming access)
Our refund policy on all digital products is listed below.
- Refund requests from 0-3 Days 75% of purchase price will be refunded.
- Refund requests from 3-7 Days 50% of purchase price will be refunded.
- Refund requests from 7-14 Days 25% of purchase price will be refunded.
No refunds will be processed after 14 days or if the customer has purchased any “Offer” priced packages. We suggest a “Trial” is purchased prior to purchasing any package for customers satisfaction and knowledge of the system requirements.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Returns and Refunds Policy, please contact us: email@example.com